Request for a Security System Disconnection

Disconnection of Electricity or Internet

Required Documents

Notification from Dubai Electricity & Water Authority (DEWA) / Du or Etisalat
Trade License

Night Work Permit

Required Documents

Night Work Permit from the police
Trade License

Disconnection for Specific Hours

Required Documents

Letter stating the reason for disconnection
Trade License

Partial Disconnection

Required Documents

Store layout indicating the locations of alarm or camera disconnection
Trade License

Permanent Disconnection

Required Documents

License Cancellation or Activity Removal (No Objection Certificate issued by SIRA)
Trade License

Please send the required documents to the following email:

alarm@videoguard.ae